Our Guarantee

We guarantee that you will be delighted with the level of service and communication you receive within the first 14 days or your money back.

Hot Property Specialists believe in providing exceptional customer service to our clients.  We aim to set the standard for our competition.

All of our clients have become raving fans and refer their friends, family and associates, as well as coming back to see us for their next property purchases.  We guarantee not to waste your valuable time sourcing inappropriate properties.  We will deflect all the stress and detail away from you and save you months of endless searching.  We will spend time with you up front, so that we clearly understand your needs and will target the search based on your personalised “property goals”.  We guarantee to provide you with local knowledge and independent market intelligence.

Unless you are absolutely satisfied that we have delivered on our promise to serve you then we offer a total 100% money back guarantee within 14 days of appointing us as your Buyer's Agent*.  To effect the guarantee please put your request in writing and outline the reason you are dissatisfied and we will cheerfully provide a refund of the monies paid.

If you'd like more information on our guarantee, or any other aspect of our service, please click here to contact us.

*Conditions apply. Call the Team on 07 3299 6004 for more information.